Shipping information

DOMESTIC SHIPPING - WITHIN AUSTRALIA:

All domestic orders above $110 qualify for free express shipping.

STANDARD SHIPPING for $10 (usually arrives within 2-7 business days)

EXPRESS SHIPPING for $15 (usually arrives within 2-3 business days)

All our items are handmade to order and will be dispatched within 1-2 weeks of purchase date. You will be given an AusPost tracking number and a signature will be required upon delivery.

Tracking numbers can be entered here: https://auspost.com.au/mypost/track

Please note, during sale periods/busy times, there may be some delays.

You will receive an email from us letting you know that your order has shipped along with a Registered Post tracking number.

WORLDWIDE SHIPPING:

Orders are sent via Standard International Shipping for a flat rate of 29 $AU.

Orders to ISRAEL requires insurance- cost of shipping is $41

Fully trackable via the Australia Post website (https://auspost.com.au/mypost/track)

A phone number MUST be provided upon purchase.

All orders are dispatched within 1-2 weeks of purchase date. Please note, during sale periods/busy times, there may be some delays. You will receive an email from Australia Post letting you know that your order has shipped and your tracking number.

If you are not at home to receive, the package will be delivered to your local post office and a delivery slip left with pickup details. You will need identification to collect.

Please check with your local post office if you experience problems during shipping.

*CUSTOMS/IMPORT TAXES FOR INTERNATIONAL ORDERS :

All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Sol Surf Inspired Jewellery will declare the full value on all international orders and must include an invoice for customs should they require it.

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SIZING

RINGS

How to measure your ring size?

Click here for a ring sizing video

All you need is a pair of scissors, a piece of thread and a ruler.

Wrap the thread around your finger, then mark and cut the spot where the thread meets.

Measure the length of the thread with your ruler. This will give you the circumference (C) of your ring size

Now you can choose your size from our ring sizing chart.

if you are still not sure about the right size, or your size doesn't show in our chart, you are more than welcome to contact us and we'll be happy to assist you.

NECKLACES

BELLY BUTTON PIERCINGS INSTRUCTIONS

To put in the belly button piercing, grasp the ring between the fingers and thumb on either side of the opening and pull one side of the ring toward you and the other side away from you. This will twist the metal to widen the opening for you to insert the jewellery. Do not pull the jewellery apart as this may put stress on the metal. You may use pliers if you cannot use your fingers. Put the jewellery into the hole and close the same way.

The ring is made of either Silver 925 or Gold-filled.

To maintain the cleanliness of the piercing, in the first week you should always wash your hands before handling, and clean 3 times a day in a saltwater solution (glass of water with three teaspoons of salt) and apply an antibiotic cream during the week. It is not recommended to enter a chlorine swimming pool within the first 10 days of changing the piercing. However, if you do, it is recommended to wash the area with soap in the shower afterwards. Seawater is good for the piercing.

You should avoid tight clothes that may snag the piercing. This may cause infection so please be careful. The warranty does not cover the jewellery in the event of infection or allergies of any kind. No responsibility for a loss.

If you have any questions or need some help, please don’t hesitate to contact us.